Friday, October 6, 2023

BC Ferries adds to the executive ranks as they look for service improvement

They may be having problems finding staffers for the vessels of the BC Ferries fleet, but when it comes to executive recruitment, it's a growing list of positions in place as the Ferry Service looks to a future for improved performance.

Yesterday, BC Ferries outlined a range of changes and operational moves that they are looking towards to improve on performance and address a number of issues related to service concerns from this past summer.

The information release notable for the shifting of existing personnel and some additions to be found among the ranks of those in the Head Office.

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Further to the addition in the executive class, The Ferry Corporation has outlined who is going where and what they will be doing once they find their way around the office.

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The curious timing of an expansion of the executive offices comes following a summer of cancelled sailings and frustrated travellers who had to scramble to make new arrangements for their summer travel planning.

Earlier this week, the Provincial government outlined how it plans to address the summer of travel chaos that came out of short staffed vessels and ships that couldn't sail owing to mechanical issues.

Those measures which come following a fare increase approved by the BC Ferry Commissioner, will see the province assessing fines for poor performance come April of 2024.

It's not quite clear how adding more hands to the executive offices is going to improve the day to day operations on the water. 

Of late, BC Ferries has made for a nice port of refuge for former ICBC executives, with one more executive from the insurance company, Lindsay Matthews set to join Joy McPhail and Nicholas Jimenez on the Bridge of the Ferry Corporation.

If nothing else, the large and growing list of VP's will offer BC Ferries more executives to hand out coffee and snacks, should future delays and cancellations back up traffic at terminals up and down the coastline.

The full information release from BC Ferries can be reviewed here.

More notes on BC Ferries can be explored here.

Cross posted from the North Coast Review.

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